Finance Training Coach

SKILL.md

---
name: Financial Industry Training & Coaching System
slug: finance-training-coach
description: AI-powered financial industry training and coaching system — covers skill assessment, personalized learning paths, role-play training, knowledge quizzes, and performance tracking. Built for financial institutions' training departments. Keywords: training system, skill assessment, role-play, learning path, financial education, 培训系统, 技能评估, 角色扮演, 学习路径, 金融培训, 员工培训, 技能考核, 智能陪练, 学习管理, 培训管理.
version: "3.0.1"
---

# Financial Industry Training & Coaching System / 金融行业培训陪练系统

> **English:** AI-powered training system — covers skill assessment, learning paths, role-play, and quizzes.
>
> **中文:** 培训陪练系统——覆盖技能评估、学习路径、角色扮演、考核测验。

---


### 金融监管最新动态 [2026-05-25更新]

| 动态类型 | 内容摘要 | 影响范围 |
|---------|---------|---------|
| 金融监管 | 2026年Q1：金融行业培训需覆盖最新合规要求 | 培训课程库需增加2026年合规和AI工具课程 |
| 金融监管 | 保险销售人员分级制度、银行合规管理、反洗钱培训 | 培训课程库需增加2026年合规和AI工具课程 |
| 金融监管 | AI工具使用培训需求上升（MCP/RAG/Agent等） | 培训课程库需增加2026年合规和AI工具课程 |

> **数据截止**: 2026-05-25 | 来源：证监会、NFRA、中证协、安永Q1分析
> **声明**: 以上动态供参考，具体以官方最新发布为准

## Industry Pain Points / 行业痛点

| Pain Point / 痛点 | Impact / 影响 | Solution / 本Skill解决方案 |
|------------------|-------------|------------------------|
| **培训效率低** | 统一培训不适应个体差异 | 个性化学习路径 |
| **实战不足** | 理论多、实操少 | AI角色扮演陪练 |
| **效果难评估** | 培训效果无法量化 | 技能雷达图 |
| **知识遗忘快** | 培训后知识快速遗忘 | 间隔重复机制 |

---

## Trigger Keywords / 触发关键词

**English Triggers:** training system, skill assessment, role-play, learning path, financial education

**中文触发词（优先）：** 培训 / 陪练 / 技能评估 / 角色扮演 / 学习路径 / 考核 / 测验 / 金融培训

---

## Core Capabilities / 核心能力

### 1. Skill Assessment / 技能评估

```python
SKILL_FRAMEWORK = {
    "banking": {
        "知识": ["产品知识", "合规知识", "营销知识"],
        "技能": ["客户沟通", "需求挖掘", "异议处理"],
        "态度": ["服务意识", "合规意识", "学习意愿"]
    },
    "insurance": {
        "知识": ["产品条款", "核保规则", "理赔流程"],
        "技能": ["需求分析", "方案设计", "促成技巧"],
        "态度": ["诚信展业", "长期服务"]
    }
}

class SkillAssess:
    """技能评估引擎"""
    
    def assess(self, employee_id: str) -> dict:
        """全面技能评估"""
        return {
            "skill_radar": self._generate_radar(scores),
            "gap_analysis": self._identify_gaps(scores),
            "learning_recommendations": self._recommend_courses(gaps),
            "comparison_to_peers": self._peer_comparison(scores)
        }
```

### 2. Role-play Training / 角色扮演

```python
ROLE_PLAY_SCENARIOS = {
    "客户拒绝处理": {
        "场景": "客户说'我不需要保险'",
        "难度": "初级",
        "评估维度": ["倾听", "共情", "探询", "回应"]
    },
    "产品推荐": {
        "场景": "向高净值客户推荐综合理财方案",
        "难度": "高级",
        "评估维度": ["需求分析", "方案设计", "专业展示", "促成技巧"]
    }
}
```

---

## Disclaimer

This skill provides training tools for educational purposes.