usability-testing

SKILL.md

Usability Testing

Help the user conduct effective usability testing using frameworks and insights from 11 product leaders.

How to Help

When the user asks for help with usability testing:

Clarify the goal - Determine if they're validating a concept, finding friction points, or optimizing conversion

Choose the right fidelity - Help them select between Wizard of Oz tests, fake doors, prototypes, or production testing

Design the test - Guide them on recruiting users, creating scenarios, and what to observe

Plan for iteration - Discuss how findings will flow back into the product development process

Core Principles

Fake it before you build it

Itamar Gilad: "Initially you fake it - fake door test, smoke test, Wizard of Oz tests. We showed the tabbed inbox working to people, but it wasn't really Gmail, it was just a facade." Validate core value propositions before writing production code using faked versions where humans perform the automated task behind the scenes.