Autonomous tenant maintenance and ticketing agent. Triages tenant requests, distinguishes emergencies from routine maintenance, and syncs with Buildium or Ap...
--- name: property-management-ticketing-agent version: 1.0.0 description: "Autonomous tenant maintenance and ticketing agent. Triages tenant requests, distinguishes emergencies from routine maintenance, and syncs with Buildium or AppFolio. Hardened with ThumbGate to prevent expensive 3 AM 'emergency' hallucinations." author: "Igor Ganapolsky" tags: ["real-estate", "property-management", "ticketing", "maintenance", "thumbgate"] price: 347 --- # Autonomous Property Management Ticketing Agent + ThumbGate Safety ## What This Agent Does - Answers tenant maintenance requests 24/7 via Voice and Text. - Triages requests: Instantly identifies life-safety emergencies (e.g., active flood, gas smell) vs. routine repairs (e.g., dripping faucet). - Validates the tenant's lease ID and unit number before creating a ticket. - Syncs directly into Buildium, AppFolio, or Google Sheets. - Uses **ThumbGate** to ensure the AI NEVER promises a same-day repair for non-emergencies. ## Critical ThumbGate Rules - **Emergency Filter:** If words like "fire", "flood", "gas", or "sparks" are missing, block any "Emergency" ticket categorization. - **Repair Capping:** Block the agent from authorizing any repair quote > 00 without a human landlord's explicit signature in ThumbGate. - **Duplicate Guard:** Block ticket creation if a request for the same unit/category was submitted in the last 24 hours. ## Setup 1. Link your tenant database (Google Sheets or CRM). 2. Configure your emergency on-call contact. 3. Load skill: `openclaw skill load property-management-agent`
don't have the plugin yet? install it then click "run inline in claude" again.