Configure Vapi server URLs and webhooks to receive real-time call events, transcripts, tool calls, and end-of-call reports. Use when setting up webhook…
Vapi Webhook / Server URL Setup
Configure server URLs to receive real-time events from Vapi during calls — transcripts, tool calls, status changes, and end-of-call reports.
Setup: Ensure VAPI_API_KEY is set. See the setup-api-key skill if needed.
Overview
Vapi uses "Server URLs" (webhooks) to communicate with your application. Unlike traditional one-way webhooks, Vapi server URLs support bidirectional communication — your server can respond with data that affects the call.
Where to Set Server URLs
On an Assistant
curl -X PATCH https://api.vapi.ai/assistant/{id} \
-H "Authorization: Bearer $VAPI_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"serverUrl": "https://your-server.com/vapi/webhook",
"serverUrlSecret": "your-webhook-secret"
}'
On a Phone Number
curl -X PATCH https://api.vapi.ai/phone-number/{id} \
-H "Authorization: Bearer $VAPI_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"serverUrl": "https://your-server.com/vapi/webhook"
}'
At the Organization Level
Set a default server URL in the Vapi Dashboard under Settings > Server URL.
Priority order: Tool server URL > Assistant server URL > Phone Number server URL > Organization server URL.
Event Types
Event
Description
Expects Response?
assistant-request
Request for dynamic assistant config
Yes — return assistant config
tool-calls
Assistant is calling a tool
Yes — return tool results
status-update
Call status changed
No
transcript
Real-time transcript update
No
end-of-call-report
Call completed with summary
No
hang
Assistant failed to respond
No
speech-update
Speech activity detected
No
Webhook Server Example (Express.js)
import express from "express";
import crypto from "crypto";
const app = express();
app.use(express.json());
app.post("/vapi/webhook", (req, res) => {
const { message } = req.body;
switch (message.type) {
case "assistant-request":
// Dynamically configure the assistant based on the caller
res.json({
assistant: {
name: "Dynamic Assistant",
firstMessage: `Hello ${message.call.customer?.name || "there"}!`,
model: {
provider: "openai",
model: "gpt-4.1",
messages: [
{ role: "system", content: "You are a helpful assistant." },
],
},
voice: { provider: "vapi", voiceId: "Elliot" },
transcriber: { provider: "deepgram", model: "nova-3", language: "en" },
},
});
break;
case "tool-calls":
// Handle tool calls from the assistant
const results = message.toolCallList.map((toolCall: any) => ({
toolCallId: toolCall.id,
result: handleToolCall(toolCall.name, toolCall.arguments),
}));
res.json({ results });
break;
case "end-of-call-report":
// Process the call report
console.log("Call ended:", {
callId: message.call.id,
duration: message.durationSeconds,
cost: message.cost,
summary: message.summary,
transcript: message.transcript,
});
res.json({});
break;
case "status-update":
console.log("Call status:", message.status);
res.json({});
break;
case "transcript":
console.log(`[${message.role}]: ${message.transcript}`);
res.json({});
break;
default:
res.json({});
}
});
function handleToolCall(name: string, args: any): string {
// Implement your tool logic here
return `Result for ${name}`;
}
app.listen(3000, () => console.log("Webhook server running on port 3000"));
Webhook Server Example (Python / Flask)
from flask import Flask, request, jsonify
app = Flask(__name__)
@app.route("/vapi/webhook", methods=["POST"])
def vapi_webhook():
data = request.json
message = data.get("message", {})
msg_type = message.get("type")
if msg_type == "assistant-request":
return jsonify({
"assistant": {
"name": "Dynamic Assistant",
"firstMessage": "Hello! How can I help?",
"model": {
"provider": "openai",
"model": "gpt-4.1",
"messages": [
{"role": "system", "content": "You are a helpful assistant."}
],
},
"voice": {"provider": "vapi", "voiceId": "Elliot"},
"transcriber": {"provider": "deepgram", "model": "nova-3", "language": "en"},
}
})
elif msg_type == "tool-calls":
results = []
for tool_call in message.get("toolCallList", []):
results.append({
"toolCallId": tool_call["id"],
"result": f"Handled {tool_call['name']}",
})
return jsonify({"results": results})
elif msg_type == "end-of-call-report":
print(f"Call ended: {message['call']['id']}")
print(f"Summary: {message.get('summary')}")
return jsonify({})
if __name__ == "__main__":
app.run(port=3000)
Webhook Authentication
Verify webhook authenticity using the secret:
function verifyWebhook(req: express.Request, secret: string): boolean {
const signature = req.headers["x-vapi-signature"] as string;
if (!signature || !secret) return false;
const payload = JSON.stringify(req.body);
const expected = crypto
.createHmac("sha256", secret)
.update(payload)
.digest("hex");
return crypto.timingSafeEqual(
Buffer.from(signature),
Buffer.from(expected)
);
}
Local Development
Use the Vapi CLI to forward webhooks to your local server:
# Install the CLI
curl -sSL https://vapi.ai/install.sh | bash
# Forward events to local server
vapi listen --forward-to localhost:3000/vapi/webhook
Or use ngrok:
ngrok http 3000
# Copy the ngrok URL and set it as your server URL
End-of-Call Report Fields
The end-of-call-report event includes:
Field
Description
call
Full call object with metadata
transcript
Complete conversation transcript
summary
AI-generated call summary
recordingUrl
URL to the call recording
durationSeconds
Call duration
cost
Total call cost
costBreakdown
Breakdown by component (STT, LLM, TTS, transport)
messages
Array of all conversation messages
References
Server URL Events — All event types with payload schemas
Vapi Server URL Docs — Official documentation
Local Development — Testing webhooks locally
Additional Resources
This skills repository includes a Vapi documentation MCP server (vapi-docs) that gives your AI agent access to the full Vapi knowledge base. Use the searchDocs tool to look up anything beyond what this skill covers — advanced configuration, troubleshooting, SDK details, and more.
Auto-configured: If you cloned or installed these skills, the MCP server is already configured via .mcp.json (Claude Code), .cursor/mcp.json (Cursor), or .vscode/mcp.json (VS Code Copilot).
Manual setup: If your agent doesn't auto-detect the config, run:
claude mcp add vapi-docs -- npx -y mcp-remote https://docs.vapi.ai/_mcp/server
See the README for full setup instructions across all supported agents.don't have the plugin yet? install it then click "run inline in claude" again.