observing-agentforce

SKILL.md

Agentforce Observability

Improve Agentforce agents using session trace data and live preview testing.

Three-phase workflow:

Observe -- Query STDM sessions from Data Cloud (if available), OR run test suites + preview with local traces as fallback

Reproduce -- Use sf agent preview to simulate problematic conversations live

Improve -- Edit the .agent file directly, validate, publish, verify

Platform Notes

Shell examples below use bash syntax. On Windows, use PowerShell equivalents or Git Bash.

Replace python3 with python on Windows.

Replace /tmp/ with $env:TEMP\ (PowerShell) or %TEMP%\ (cmd).

Replace jq with python -c "import json,sys; ..." if jq is not installed.