Analyze production Agentforce agent behavior using session traces and Data Cloud. TRIGGER when: user queries STDM session data or Data Cloud trace records;…
Agentforce Observability Improve Agentforce agents using session trace data and live preview testing. Three-phase workflow: Observe -- Query STDM sessions from Data Cloud (if available), OR run test suites + preview with local traces as fallback Reproduce -- Use sf agent preview to simulate problematic conversations live Improve -- Edit the .agent file directly, validate, publish, verify Platform Notes Shell examples below use bash syntax. On Windows, use PowerShell equivalents or Git Bash. Replace python3 with python on Windows. Replace /tmp/ with $env:TEMP\ (PowerShell) or %TEMP%\ (cmd). Replace jq with python -c "import json,sys; ..." if jq is not installed.
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