Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple…
/customer-escalation If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md. Package a support issue into a structured escalation brief for engineering, product, or leadership. Gathers context, structures reproduction steps, assesses business impact, and identifies the right escalation target. Usage /customer-escalation <issue description> [customer name or account] Examples: /customer-escalation API returning 500 errors intermittently for Acme Corp /customer-escalation Data export is missing rows — 3 customers reported this week /customer-escalation SSO login loop affecting all Enterprise customers /customer-escalation Customer threatening to churn over missing audit log feature Workflow
don't have the plugin yet? install it then click "run inline in claude" again.