zoho-support-claw

Integrates Zoho Desk with OpenClaw to ingest tickets, generate local embeddings, analyze open tickets, and propose draft replies using OpenAI.

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karma

SkillRank score ↗

3.9/ 10

evaluated by implexa, claude-haiku-4-5 · 2026-06-04

zoho-support-claw ingests zoho desk tickets into local embeddings and proposes draft replies via openai, but lacks actionable procedural detail and trigger specificity needed for reliable deployment.

structure

3.0

trigger phrases

2.0

procedure

3.0

edge cases

2.0

documentation

4.0

strengths

SKILL.md

# zoho-support

Skill: zoho-support

Description: Integrates Zoho Desk with OpenClaw to ingest historical tickets, store local embeddings, analyse open tickets and propose draft replies.

Usage:
- Install via clawhub/publish or copy to workspace skills.
- Configure .env with ZOHO_TOKEN and OPENAI_API_KEY

Commands:
- ingest: Run historical ingest (npm run ingest)
- analyse: Analyse open tickets and generate drafts (npm run analyse)

Notes:
- CommonJS project. No TypeScript.
- Keep credentials in .env (don't commit).

related skills

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clawhub

76% match

Zoho Desk

Zoho Desk API integration with managed OAuth. Manage support tickets, track conversations, list departments and agents, handle contacts and organizations. Us...

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