Closing playbook for converting a successful ToB POC into a contract. Use when a POC is technically accepted, near final demo, has cleared P0 issues, or has...
--- name: poc-to-contract-closer description: Closing playbook for converting a successful ToB POC into a contract. Use when a POC is technically accepted, near final demo, has cleared P0 issues, or has stalled after success and the team needs a structured contract path, gap list, one-page recap, quote action, and launch-node plan. priority: critical source: field-experience workers: [tech, pm, sales] created: 2026-06-03 tags: [tob, poc, closing, contract, sales] --- # poc-to-contract-closer Use this skill after `tob-poc-war-room` says the POC is closeable or in closing range. The goal is to prevent a successful POC from losing momentum. POC success is not a contract. The work is to convert evidence into a buying process. ## Required Inputs Use the POC summary from `tob-poc-war-room` when available: - POC result and pass rate - remaining P0/P1/P2 issues - accepted business value - customer champion and decision maker status - customer silence signal - competitor signal - budget / procurement status - expected launch window If the input is incomplete, output a closing gap list instead of pretending the path is ready. ## Time Risk Closing has a window. POC success decays fast. | Time since POC accepted | Risk level | Action | |------------------------|------------|--------| | 0-7 days | Low | Proceed through six steps | | 7-14 days | Medium | Escalate: Champion must confirm buying path within 48h | | >14 days no progress | High — **Cooldown Risk** | Pull Champion for face-to-face. If no response, return to `tob-poc-war-room` for re-assessment | | >30 days stalled | Critical | Treat as lost. Archive and note lessons. | Also check external deadlines: - contract season / fiscal year end - customer-side budget cycle - competitor POC parallel timeline If a hard deadline is approaching, compress the six-step cycle: do Steps 1-3 in one pass, not sequentially. ## Six-Step Closing Method ### 1. Data Passed The POC result must be expressible in one sentence: - what was tested - what passed - what business value was proven - what evidence supports it If the result is vague, first action is to produce a POC recap, not a quote. ### 2. Issues Cleared - P0 must be closed or explicitly accepted as workaround. - P1 must have owner and post-contract handling plan. - P2 goes to backlog and must not block closing. Never let a small open issue become an excuse for silent delay. Decide: close, workaround, or backlog. ### 3. Decision Maker Reached Champion approval is not enough. Check: - economic buyer - technical gatekeeper - business owner - procurement or legal owner If decision maker is missing, next action is an executive recap meeting, not another technical demo. ### 4. One-Page Recap Produce a one-page recap before pricing pressure starts. **Two-part structure:** - **Part A (for decision makers): 3-sentence summary** — pain + POC result + decision requested - **Part B (for procurement/internal):** 7-field detail — pain, scope, result, business value, risks, rollout, decision Part A must be forwardable in a chat or email without attachments. Part B supports internal evaluation. ### 4b. Procurement Path Check Before quoting, determine the buying path: - **Single source / direct purchase**: Quote → internal approval → sign - **Requires bidding / tender**: Prepare bid materials, identify timeline, assign bid owner - **Budget not yet locked**: Gap list item — who must approve budget and when - **Procurement/legal review required**: Submit One-Page Recap + compliance docs, track review SLA If procurement path is unknown, next action is NOT a quote. Next action is to confirm procurement path with Champion or economic buyer. **Risk**: In ToB, most deals with compliance requirements default to bidding. Assuming single source without checking is a common failure mode. ### 5. Quote Quote only after the value and buyer path are clear. Quote action must include: - package / scope - assumptions - commercial owner - deadline - what customer must confirm If budget is unknown, ask for buying-process confirmation before sending a detailed quote. ### 6. Launch Node Every closing plan needs a launch node: - kickoff date - first production milestone - customer-side resource - success metric after launch Without launch node, the contract has no urgency. ## Closing Abort / Fallback If closing stalls despite following the method: - **>14 days no progress on any step** → return to `tob-poc-war-room` for re-assessment - **Customer explicitly signals competitor entry** → trigger `tob-competitor-snip` - **Customer says "not now" with no alternative timeline** → mark as lost, write lessons - **Decision maker leaves company / org change** → return to `tob-poc-war-room` for stakeholder rebuild Do not keep cycling through the six steps if the underlying buying process has changed. ## Output Format ```markdown ## POC-to-Contract Closing Plan ### 1. Closing Readiness - Status: Ready / Nearly ready / Not ready / Blocked / Stalled - Reason: - Main blocker: - Time risk: <14 days since POC accepted / 14-30 days / >30 days - Procurement path: confirmed / unknown / bidding required ### 2. Six-Step Checklist | Step | Status | Evidence | Gap | Owner | Next action | ### 3. One-Page Recap Draft **Part A — Decision Maker Summary (3 sentences):** - Pain → Result → Request **Part B — Internal Evaluation Detail:** - Original pain: - POC scope: - Result: - Business value: - Remaining risks: - Rollout proposal: - Decision requested: ### 4. Customer Message - Recipient: - Objective: - Draft: ### 5. Quote / Commercial Action - Quote now? yes/no - Scope: - Assumptions: - Owner: - Deadline: ### 6. Launch Node - Proposed kickoff: - First milestone: - Customer dependency: - Success metric: ### 7. Risks - Buying-process risk: - Technical residual risk: - Silence / momentum risk: - Time risk: cooling window status - Procurement path risk: single source vs bidding uncertainty ``` ## Acceptance Example Input: ```text POC pass rate 93%. Four of five issues closed within 48h. Last issue has workaround. Champion says result is good. No decision maker meeting yet. Customer has been quiet for 7 days after recap. ``` Expected reasoning: - technically ready, commercially stalled. - decision maker path is the main blocker. - create one-page recap and ask champion for executive/procurement meeting. - do not lead with a detailed quote until buying path is confirmed. ## Boundaries - Do not invent price, discount, contract terms, or launch date. - Do not call the deal ready if decision maker is unknown. - Do not hide unresolved P0 issues. - Do not output generic sales copy. Tie every action to POC evidence.
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