Build and query a FAQ knowledge base from markdown files. Use when asked to create a FAQ bot, set up automatic answers, build a knowledge base, add FAQ entri...
--- name: bo-faq-bot description: Build and query a FAQ knowledge base from markdown files. Use when asked to create a FAQ bot, set up automatic answers, build a knowledge base, add FAQ entries, search FAQs, or answer common questions from a knowledge base. Perfect for Fieshu business bots. --- # Feishu FAQ Bot Build a searchable knowledge base from markdown files. Match incoming questions to the best FAQ answer using fuzzy text matching. ## Quick Start ```bash # Initialize a new FAQ knowledge base python scripts/faqbot.py init # Add a FAQ entry interactively python scripts/faqbot.py add -q "What are your business hours?" -a "We are open Monday to Friday, 9 AM to 6 PM CET." # Import FAQs from a markdown file python scripts/faqbot.py import faq-source.md # Search for the best matching answer python scripts/faqbot.py search "when are you open" # List all FAQ entries python scripts/faqbot.py list # Export all FAQs to markdown python scripts/faqbot.py export --format md -o faqs-export.md # Export as JSON python scripts/faqbot.py export --format json -o faqs.json # Remove a FAQ entry by ID python scripts/faqbot.py remove 3 # Get stats about the knowledge base python scripts/faqbot.py stats ``` ## Commands | Command | Args | Description | |---------|------|-------------| | `init` | | Create a new empty knowledge base | | `add` | `-q QUESTION -a ANSWER [-t TAGS]` | Add a single FAQ entry | | `import` | `<file.md>` | Import FAQs from markdown (H2 = question, body = answer) | | `search` | `<query> [--top N] [--threshold T]` | Find best matching answer(s) | | `list` | `[--tag TAG]` | List all FAQ entries | | `remove` | `<id>` | Remove a FAQ entry | | `export` | `[--format md\|json] [-o FILE]` | Export knowledge base | | `stats` | | Show knowledge base statistics | ## Markdown Import Format ```markdown ## What are your business hours? We are open Monday to Friday, 9 AM to 6 PM CET. Weekend support is available via email only. ## How do I reset my password? Go to Settings > Account > Reset Password. You will receive an email with a reset link. ## What payment methods do you accept? We accept: - Credit/debit cards (Visa, Mastercard) - PayPal - Bank transfer (EU only) ``` Each H2 heading becomes a question, the body below becomes the answer. ## Search Scoring - Uses TF-IDF-like fuzzy matching on question text - Returns confidence score (0.0 to 1.0) - Default threshold: 0.3 (adjustable with `--threshold`) - Returns top 3 matches by default (adjustable with `--top`) ## Integration with OpenClaw This skill is designed to work as a Feishu FAQ bot. When a user asks a question, the agent can use the `search` command to find the best match and respond automatically. Configure it in your cron or agent system prompt.
don't have the plugin yet? install it then click "run inline in claude" again.